Wednesday, May 03, 2006
The start of a new Saga
So some of you might remember my home buying saga where I got mixed up with the Mayor of Dayton and... well lets just say it was ugly and I was almost sued. Well I have a new Saga... we will call this "The Lowes Saga". In this one I will be more careful with my comments and will do better about exposing myself to litigation.
Anyhow awhile ago we bought a washer from Lowes. We love the washer and the price was very good. Everything about the deal was good until we got to the installation part. I was not at home for it but my Wife was. In the process of installation the install guys ripped the flooring in my laundry room. (Pictures to come later) They were really nice about it according to my wife, they filled out a report on it and said that an inspector would be out to look at it. With in a week or two... the inspector had visited and saw the damage, he wrote up a report on it and gave me his card. He said Lowes would be in contact with us about the damage.
Well I said this was awhile ago... well it was... in November. So I didn't get after them right away thinking they would contact me. Then the holidays rolled around and we got busy, then I forgot about it... and before you know it... it's April and they still have not called. So I call them. They are rather shocked that I called about the damage they did to my house this long afterward. Yup I should have tried to hold them to their responsibilities sooner then I did. Some how they were trying to make this my fault.
The thing that pisses me off about this is... they did the damage, they knew they did the damage because they filled out a report on it and they sent an inspector. They knew about it all this time also. Anyhow I just left a message with the store manager( 05/03/06 1:15 PM ). The first time I talked to him (04/22/06) he said he would look in to it and call me back. No call yet.
(This is going to be cross posted on both LiveJournal and MySpace)
Anyhow awhile ago we bought a washer from Lowes. We love the washer and the price was very good. Everything about the deal was good until we got to the installation part. I was not at home for it but my Wife was. In the process of installation the install guys ripped the flooring in my laundry room. (Pictures to come later) They were really nice about it according to my wife, they filled out a report on it and said that an inspector would be out to look at it. With in a week or two... the inspector had visited and saw the damage, he wrote up a report on it and gave me his card. He said Lowes would be in contact with us about the damage.
Well I said this was awhile ago... well it was... in November. So I didn't get after them right away thinking they would contact me. Then the holidays rolled around and we got busy, then I forgot about it... and before you know it... it's April and they still have not called. So I call them. They are rather shocked that I called about the damage they did to my house this long afterward. Yup I should have tried to hold them to their responsibilities sooner then I did. Some how they were trying to make this my fault.
The thing that pisses me off about this is... they did the damage, they knew they did the damage because they filled out a report on it and they sent an inspector. They knew about it all this time also. Anyhow I just left a message with the store manager( 05/03/06 1:15 PM ). The first time I talked to him (04/22/06) he said he would look in to it and call me back. No call yet.
(This is going to be cross posted on both LiveJournal and MySpace)
